We are currently available 7 days a week, including SOME public holidays (please contact for availability and provide a sufficient notice, if you plan on booking on a public holiday). Our standard service hours are 10 AM to 9 PM. If your event takes place earlier or later than this, then an extra fee may apply.
Our peak hours are weekends and public holidays, 11:30 AM to 5:30 PM. Those are the times when we are at our busiest and some of our lowest tier packages (for example, 30 minute character shows, or 1 hour only face painting/balloon twisting packages) are NOT available during those hours.